DAP Consultancy
We are a Customer Experience Consultancy, helping businesses discover how to deliver exceptional customer experiences that help attract and retain customers.
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Problem
DAP Consultancy are specialists in Customer Experience. Focused on maximising your business growth, customer loyalty and profits, by improving the experience your customers receive.
Solution
Business Model
USP
Vision
Target Market
We provide the expertise and tools that help you figure out what matters most to your customers, and equip you and your team to deliver world class experiences, while simplifying processes and eliminating costs. These efforts will yield happy customers, happy employees and happy shareholders. We offer a range of solutions in order to achieve this starting from just £197.
DAP Consultancy is split into four key areas: 1) Consulting and Strategy. 2) Market and Competitor Research. 3) CX Training and Development. 4) Plug-In Plug-Out 24h 365d Customer Service and Sales Support Agents
Our Solutions:
Substantial improvements in reviews, ROI, NPS, and CSAT
Training, coaching, workshops, and development for your teams
Competitor and customer research for strategic advantage
Elevating customer satisfaction, leading to increased spending
Streamlined complaints handling and pain point resolutions.
Identification of customer opportunities for growth and retention
Customised CX strategies backed by robust analytics
Comprehensive services from market research to sales and CX support
To take on more projects and clients to make the world a happier place, by helping business deliver better customer experiences while helping their growth and profits.
We've increased revenues, customer loyalty and customer satisfaction scores of start ups, small to medium size enterprises
and large scale multi million pound corporations.
Disclaimer
Investing is a high-risk activity. Foundercentre is a networking platform and in no way solicits or recommends any opportunity presented on our website. All information is for educational purposes only.
